![]() ![]() If you can't even get your iPhone, iPad, or iPod to show up in iTunes, you'll need to figure that out first since an iDevice is supposed to automatically connect and appear in iTunes (when connected via USB) as long as your computer's OS meets the minimum system requirements and you are are using a compatible version of iTunes. IF YOUR DEVICE ALSO ISN'T APPEARING IN ITUNES If you use a Mac, please try downloading and installing iExplorer 4.2.0 to see if it allows your regular iPod to connect. If your iPod Classic, iPod Nano, iPod Video, or iPod Shuffle is appearing in iTunes but not iExplorer, you should open iTunes, select your iPod, and check the box to "Enable Disk Use" on its Summary tab (if it's not already checked) and click on Apply to save the change. Then, check if your iPhone is appearing in iExplorer after you've verified it's appearing in iTunes. Then, enter your iOS passcode to proceed, and once reset, try unplugging and reconnecting your iPhone, and you should be prompted to Allow computer access in iTunes and have to tap Trust on your iPhone's screen. If none of the above helps, and your iPhone or iPad is definitely appearing in iTunes but not iExplorer, try tapping Settings > General > Reset > Reset Location & Privacy. Note: If you have macOS 10.15 Catalina or macOS 11 Big Sur, you'll do these steps in Finder instead of iTunes, and it's called the General tab.
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